How can we help?

Facebook Messenger, the fastest way to get in touch. We are ready to help 24/7.

Email, send to support@ovcio.com. We will get back to you within 24 hours.

Old fashion way, letter to our postal address: 1593 Alviso St Santa Clara, CA 95050.

Free shipping

All shipping from Ovcio is free and trackable worldwide. We try our best to set up the fastest logistics all over the world to deliver Ovcio scarf to your hand fast and reliably. Estimated delivery times all over the world:

Country Cost Delivery time(Days) Processing time(Days)
United States Free 3 1 - 2
Canada Free 3 1 - 2
Australia Free 3 1 - 2
United Kingdom Free 3 1 - 2
New Zealand Free 3 - 5 1 - 2
France Free 3 - 5 1 - 2
Germany Free 3 - 5 1 - 2
Rest of Europe Free 3 - 5 1 - 2
Hong Kong Free 3 1 - 2
Singapore Free 3 - 5 1 - 2
Rest of World Free 3 - 7 1 - 2


Customs and taxes

We will pay for all customs, duties, and taxes. You don't need to pay for anything beyond the product price.

Free & easy returns

We are confident you will love Ovcio. But if not, please feel free to return it to us in 40 days even you have worn it(Extended holiday returns to January 31), free-est return guaranteed (we even pay for the return shipping postage). Simply email us and we will send you the return label.

Where to buy?

To guarantee the product quality and consistent customer care experience, our online store ovcio.com is the only place in the world where you buy original, genuine and authentic Ovcio cashmere scarves.

 

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