How can we help?
Facebook Messenger, the fastest way to get in touch. We are ready to help 24/7.
Email, send to firstname.lastname@example.org. We will get back to you within 24 hours.
Old fashion way, letter to our postal address: 1593 Alviso St Santa Clara, CA 95050.
All shipping from Ovcio is free and trackable worldwide. We try our best to set up the fastest logistics all over the world to deliver Ovcio scarf to your hand fast and reliably. Estimated delivery times around the world:
|Country||Cost||Delivery time(Days)||Processing time(Days)|
|United States||Free||3||1 - 2|
|Canada||Free||3||1 - 2|
|Australia||Free||3||1 - 2|
|United Kingdom||Free||3||1 - 2|
|New Zealand||Free||3 - 5||1 - 2|
|France||Free||3 - 5||1 - 2|
|Germany||Free||3 - 5||1 - 2|
|Rest of Europe||Free||3 - 5||1 - 2|
|Hong Kong||Free||3||1 - 2|
|Singapore||Free||3 - 5||1 - 2|
|Rest of World||Free||3 - 7||1 - 2|
Customs and taxes
We will pay for all customs, duties, and taxes(Except the customs for European and Britsh buyers). You don't need to pay for anything beyond the product price.
We are confident you will love Ovcio scarf. But if not, you can return/exchange it in 30 days of delivery for free, and even you have worn it. Refunds to credit cards may only be issued to the credit card used to make the original purchase, and we deduct $10 to cover shipping and restocking for each returned scarf. Simply email us your order number or email used to place the order at email@example.com for the easy return.
Where to buy?
To guarantee the product quality and consistent customer care experience, our online store ovcio.com is the only place in the world where you buy original, genuine and authentic Ovcio cashmere scarves.
Where are we based?
Ovcio a California lifestyle and scarf brand. Our headquarter is in Santa Clara, California. And we have fulfillment centers in Santa Clara, Shenzhen, and Oman.